Members Only

Welcome to our members-only website!  This page is designed exclusively for members of our premium support subscriptions.  From here, you can access our live chat support by accessing the "Help" icon on the lower left-hand corner of the page.  When you click that, our answer bot will provide some information, and then you'll see the option to "Get in Touch."  Click that and you should see a live chat option appear.

Live chat support is offered Monday through Friday from 9:30 AM until 5:00 PM Mountain time (GMT -7), excluding most US holidays.  On some occasions, we may not be immediately available to chat during these hours for unforeseen reasons.  If that happens, you may leave a message in the chat box and we will either commence chat when we return, or contact you to schedule another time to chat.  Please be ready to provide us with the email address you used to sign up for your subscription when you chat so we can verify your membership.

You may use the chat to let us know about the custom tasks you need as part of your description.  You can also fill out our standard support form and make a note in the email that you are a premium support subscriber. 

Thank you!